Accessibility

Statement of Commitment to Accessibility

June 21, 2021

ALMAG is committed to providing a barrier-free environment for all stakeholders, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations.

ALMAG understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and we are committed as an organization to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact Human Resources.

Multi-Year Accessibility Plan for the Integrated Accessibility Standards Regulation (IASR)

ALMAG believes in equal opportunity and is committed to providing a barrier-free environment that allows all people to maintain their independence and dignity. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005) and its associated Regulations and strive to meet the needs of individuals with disabilities in a timely and effective manner.

We are committed to ensuring our organization’s compliance and accessibility for everyone who uses our services.   We will review policies and practices on a regular basis and we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

We are committed to review and incorporate the following information as required:

  • Legislation regarding the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.
  • Integrated Accessibility Standards Regulation Employment and Customer Service Policies
  • Training resources and materials
  • Accessible employment practices: recruitment, assessment, and selection process.
  • Performance management and development
  • Workplace and emergency procedures, plans or public safety information
  • Accessible formats and communication support
  • Assistive devices, mobility aids, service animals and support persons.
  • Notices of service disruptions
  • Reporting and feedback process
  • Return to work process

Working with the necessary parties to make accessibility for all a reality.

Availability of Policy, Procedures and Practices related to AODA

The documents required by the AODA Customer Service Standards are available upon request. Documents available in other formats upon request.

Submitting Feedback on Almag’s AODA Customer Service Compliance

AODA Customer Feedback Form (PDF Download)

Customers can submit feedback by the above link or by contacting Almag’s Human Resources Department; in person, by telephone, or by correspondence via mail or email

Customers who provide formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.